Contents of the Article:
- What is Olark?
- What makes Olark unique?
- Do I need to pay for this software?
What is Olark?
Founded in 2009, Olark was built to enable business and customer communication. Business companies use Olark to listen to their customers, keep data of customers to track visit records and boost sales to grow your company. Today, Olark is used by businesses globally.
Olark offers easier access to data so you never have to miss any detail. As a business company, you need AI customer representatives to save you some time. You can integrate Olark in different platforms such as Salesforce, Zendesk, Shopify, and more! Olark allows businesses to monitor chat volume, customer satisfaction, transcript archive through its data analysis.
What makes Olark unique?
Olark’s unique feature is the Co-pilot. Co-pilot allows the agent to take control of the conversation when the chatbot needs help. The agent is always the pilot, and Olark is just the assistant. Olark builds your co-pilot based on your liking before after all, you’re the pilot.
Do I need to pay for this software?
For only $19 per month, you can access all the features offered by Olark. You can upgrade your plan to Olark Pro with Co-pilot or choose from à la carte Power-Ups!
Reference:
https://www.olark.com/